Terms & Conditions

Terms & Conditions

INTRODUCTION

This website, available at www.noviumdesign.eu (the “Site”), is operated by Go Boom Europe SAS, a company registered in France with its registered office at 356 Avenue de l’Argonne, Porte 16, 33700 Mérignac, France, registered under SIRET number 92808300500019, VAT number FR21928083005. Go Boom Europe SAS is the official exclusive distributor of Novium products in Europe.

Throughout the Site, the terms “we”, “us” and “our” refer to Go Boom Europe, acting as the legal seller of the products offered on this Site.

By visiting our site and/or purchasing products from us, you agree to be bound by these Terms and Conditions (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including without limitation browsers, customers, merchants, and content contributors.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you have obtained consent from a legal guardian to use this Site.

You agree not to use our products or the Site for any unlawful purpose or in violation of any applicable laws or regulations.

You must not misuse the Site, introduce malicious code, or attempt to interfere with its proper functioning.

We reserve the right to suspend or terminate access to the Site in the event of a breach of these Terms.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel an order in the event of suspected fraud, unauthorized activity, or breach of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Site or its content without our prior written consent.

Headings used in these Terms are provided for convenience only and shall not affect their interpretation.

 

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete, or current.

Material on this Site is for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, or more complete sources.

Any reliance on material on this Site is at your own risk.

The Site may contain historical information, which is not current and is provided for reference only.

We reserve the right to modify the Site content at any time, but are not obliged to update it. You agree it is your responsibility to monitor changes.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products are subject to change without notice. Base prices are in EUR and include VAT, but may display in local currency.

Final totals including shipping are processed in the currency shown at checkout.

We reserve the right to modify or discontinue products or any part of the Site at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation of products or content.

 

SECTION 5 – PRODUCTS

Certain products may be available exclusively online and in limited quantities.

We have made every effort to display colors and images accurately, but cannot guarantee your monitor displays exact colors.

We reserve the right to limit quantities, discontinue products, or restrict orders in cases of fraud, unauthorized activity, or stock limitations.

Product descriptions and prices are subject to change without notice; confirmed orders are unaffected.

In case of obvious typographical or pricing errors, we may cancel orders and provide a full refund.

We do not guarantee that the quality of products or information will meet your expectations.

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders and limit quantities at our discretion.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed.

For more detail, please review our Returns Policy.

 

SECTION 7 – THIRD-PARTY LINKS

The Site may contain links to third-party websites or services not operated by us.

We are not responsible for content, accuracy, or practices of third-party websites.

Review terms and policies of any third-party site before transactions.

 

SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You agree that comments you submit can be edited, copied, published, distributed, translated, and used without restriction.

We are not obligated to keep comments confidential, pay compensation, or respond.

You must not violate any third-party rights or submit unlawful, abusive, or harmful content.

 

SECTION 9 – RIGHT OF WITHDRAWAL

EU consumers have 14 days to withdraw from a purchase after receiving the order.

Notify us to exercise this right; full details are on our Returns page.

Returned items must be unused, in original packaging, and resalable; return shipping is the customer’s responsibility.

Refunds are issued within 14 days via the original payment method.


Exception – Personalized Products (Engraving):

Personalized products, including engraved items, cannot be returned or exchanged for change of mind.


Defective Personalized Items:

If defective, the primary remedy is a replacement. Refunds apply only if replacement is unavailable.

 

SECTION 10 – PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy.

 

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Site information may contain errors, inaccuracies, or omissions.

We reserve the right to correct and update information at any time without notice.

 

SECTION 12 – PROHIBITED USES

You may not use the Site for unlawful purposes, harassment, infringement of intellectual property, malware distribution, or other prohibited activities listed above.

We may suspend or terminate access for violations.

 

SECTION 13 – DISCLAIMER OF LIABILITY

We do not guarantee the Site will be uninterrupted or error-free.

Go Boom Europe is not liable for indirect, incidental, or consequential damages.

Liability cannot be excluded where prohibited by law, including death, personal injury, or fraud.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Go Boom Europe and affiliates harmless from claims, damages, or expenses arising from your breach of these Terms or violations of law.

 

SECTION 15 – SEVERABILITY

If any provision is unlawful or unenforceable, it will be severed without affecting remaining provisions.

 

SECTION 16 – ENTIRE AGREEMENT

These Terms, along with referenced policies, constitute the entire agreement regarding use of the Site and purchase of products.

 

SECTION 17 – GOVERNING LAW

These Terms are governed by French law, without prejudice to mandatory consumer protection laws in your country.

 

SECTION 18 – LANGUAGE

Translations may be provided; in case of discrepancy, the French version prevails.

 

SECTION 19 – CHANGES TO TERMS AND CONDITIONS

Terms may be updated; continued use after updates constitutes acceptance.

 

SECTION 20 – CONTACT INFORMATION

Questions about Terms should be sent to: hello@noviumdesign.eu